UMRA: User Account Management Software
User Account Management Software for Active Directory Management
How Does UMRA Provisioning Work (Video)
User Management Resource Administrator (UMRA) is a complete User Management System that simplifies Active Directory Management across all your systems. While it can manage windows and the AD user account and authorization processes, UMRA also offers delegation of user account management and compliance with user monitoring and reporting.
- E-Learning systems
- SIS
- HR Systems
- CMS
- ERP Systems
Modular Implementation
Tools4ever uses a Modular implementation of UMRA's complete user management system and offers a massive database of predefined procedures. This allows our customers to see results within a few days and achieve an ROI in an average of 4 months. Read more on Return On Investment (ROI) automated user account management.
| Helpdesk Delegation Delegate the role of managing user accounts with electronic forms to non-technical workers. |
| Automated User Provisioning Automatic synchronization of user accounts in the HR system (such as SAP HR, PeopleSoft, Beaufort) and the user accounts on the network. |
| Downstream Provisioning Manage user accounts in 3rd party systems and applications, we offer more than 90 quick to implement connectors. |
| Workflow Management and Self Service Using Workflow Management and Self Service to create a self service system where the employees of the organization create change requests while managers and IT staff approve the requests. Utilizing the defined rules, UMRA then automatically implements the changes in the network and other applications. |
Is the Management of Active Directory User Accounts too Complex?
The complexity of active directory user account management is directly proportional to the size of the organization in question. The larger the organization, the more complex the management of user accounts. Systems administrators face multifaceted procedures associated with user account management across numerous systems and applications deployed by multiple users and departments. On occasion, new employees have already started their duties prior to a user account being requested. There is no proper overview of the privileges and applications employees need to perform their duties effectively, or the overview is limited in scope. Although additional privileges and access to applications are requested, they are seldom assigned. Also, in some instances, when employees leave the organization, their user accounts are left active for months on end, creating a security risk.
Automation of the management of Active Directory user accounts with UMRA account management software ensures that employees can be productive far earlier. Without automated procedures, creating a new active directory user account will take 20 minutes on average. With UMRA, this will only take 2 to 3 minutes. This also applies to editing, updating and removing user accounts. Users will have direct access to the relevant resources and are able to start work immediately and IT staff, who were previously burdened with user management tasks, can be assigned to more business-critical projects.
Self-service & Delegation: UMRA allows the delegation of user account management tasks to others and creates a workflow for this. UMRA offers a self-service system, workflow management and helpdesk delegation capabilities with electronic forms and templates, integration with HR/SIS systems, and automated user provisioning.
Privilege and Application Management
Implementing changes in Active Directory group memberships for authorization and application distribution purposes rank among the top 10 of the most frequent helpdesk calls. Tools4ever’s UMRA offers users the ability to record which authorizations and applications must be assigned to each job title or department. Using a sophisticated mechanism, exceptions can be added by the manager and/or requested by employees themselves.
Security
When using UMRA account management software, it will no longer be necessary to assign admin rights to staff members charged with user account management tasks. Fewer privileges will be required, while helpdesk members are only allowed to perform the tasks for which UMRA has been configured. Direct access (e.g. through ADUC or NTFS) will no longer be necessary.
Compliance: UMRA automatically logs all activities occurring in the network. This makes it possible to find out who has performed which action, at what time and at which location in the network. This detailed information is available for auditing and reporting purposes. This makes UMRA fully compliant with regulations including Sarbanes-Oxley, ITIL and HIPAA.Since UMRA offers LDAP support based on Open LDAP, it can also handle LDAP directory systems such as Novell eDirectory, Oracle Internet Directory and Apple Open Directory.
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