Tools4ever Solutions for Businesses
HelloID and NIM: Complete IAM Platforms
Staying ahead in today’s business climate requires efficiency, flexibility, and security. Check all three boxes with our identity and access management software.
Efficient, Secure, Data-Driven Business Solutions
Secure Single Sign-On
Your Success Is Our Business
Thriving businesses require efficient, easily adaptable operations. Customers—and employees—expect rapid service fulfillment with up to 24/7 access on any device from helpanywhere.
Tools4ever’s identity management solutions help optimize your internal processes to maximize operational efficiency. This ensures that accounts and access are always provisioned accordingly without draining IT bandwidth.
Our cloud-based portal gives your user base secure access to services and IT resources right when (and where) they need them.
Trusted by These Organizations
Powerful Account Management Where You Need It
Access Always Up-To-Date
Optimize Efficiency Across the Board
Adapt & Succeed
Security Woven Throughout Your IT Environment
A Trusted IAM Solution
During the typical user lifecycle period of an employee, manager, or temporary worker, multiple changes to their identity and access rights will occur. All of these changes create a challenge for the IT department to manage. With Tools4ever identity management solutions, processes can be designed to reduce or eliminate these challenges.
The benefits of our solutions include the following:
- Automated User Lifecycle Management
- Role Modeling and Business Rules based on RBAC
- Customizable Webforms with Secure Delegation
- Tailor-Made Helpdesk Forms
- Employee Self Service
- Single Sign-On (SSO) with a centralized application dashboard
- Increased Security with advanced authentication (MFA, IP Location, Time, etc.)
- Advanced Reporting for Audits and Compliance
User Lifecycle Automation
With our solutions, the collaboration between IT and HR results in a single source of truth (HR data) that is analyzed and processed through our robust provisioning and deprovisioning engine, including role modeling and business rules for entitlements. Any changes detected within the HR system are auto-synchronized to the appropriate downstream system.
As a result, users always have the correct access permissions, and security is enhanced by eliminating human error in the user lifecycle management process.
More Efficient IT Processes
With HelloID and NIM, these tasks can be combined and organized to where data can be entered once and updated to multiple systems at one time. For example, a temporary worker may need an Active Directory and Google Workspace account.
A tailor made web form can be created in HelloID or NIM to simplify the onboarding of temporary workers across multiple systems. This allows a helpdesk user to fill out the form, including a termination date. That data is then run through our backend provisioning engine, including role models and business rules, and accounts are created for both Active Directory and Google Workspace. In addition to creation, HelloID and NIM will monitor for the termination date. When the termination date is met, both accounts will be disabled.
Additional examples of optimizing IT processes are:
- Delegated Password Resets
- Group Management
- Staff and Student Data Enrichment
- Pre and Post User Lifecycle Changes
Free up the Helpdesk
For example, a user can use a self-service web form to request access to a department share. This request is then sent to the department manager for approval. Once approved, the HelloID backend engine adds the users to the appropriate security group.
This entire process is logged and tracked for audit purposes and requires no helpdesk involvement. As a result, the appropriate resource owner is the approver, the user receives approval or denial in a timely fashion, and the helpdesk is freed up to work on other projects.
All these solutions work in tandem to drastically increase the organization’s HR and IT identity and access management tasks. Resources will be rapidly disseminated. User adoption and acceptance will be up. Auditing will be easier. User lifecycle management will be completely automated. In addition, there will be far fewer opportunities for security holes since manual data entry will be largely eliminated. Onboarding/offboarding will now be a breeze and likely require 25% compared to the past—with the added benefit of being correct.