SSRPM: Self Service Reset Password Management
Enable End-users to Reset Their Own Password in Active Directory Securely
How Does SSRPM Work? (Video)Tools4ever's Self-Service Reset Password Manager (SSRPM) is a password management solution that allows end-users to reset their active directory password based on simple, predefined questions. The "Forgot My Password" button is integrated into the Logon screen and supports many platforms.
CAPTCHA: SSRPM has CAPTCHA functionality which can easily be enabled or disabled.
On average, 25% of the calls to a helpdesk are estimated to be password-related, such as requests to reset passwords. The IT staff is burdened with resolving these calls, resulting in an increased administrative load for the IT department. At the same time, the end-user also wastes time and is less productive, because he or she is locked out of the network temporarily.
The installation of our password reset manager is possible in less than two hours. By deploying the self-service reset password management tool, you are allowing end users to remain productive by conducting a password reset themselves anytime and anywhere, eliminating any idle time being locked out of the system.
By posing predefined questions to establish the identity of the end-user, the risk of fraudulent requests for password resets is avoided and, because all the actions of SSRPM are recorded in an audit log, standard management reports can be generated with SSRPM, particularly for organizations having to work with SOX, HIPAA, SEC and GLBA requirements.