HelloIDDelegate routine tasks to the organization – and relieve IT

Why manually create & update domain user accounts when you can delegate using web forms?



HelloID Service Automation

While digitization offers many exciting opportunities, there are also challenges – especially for us as IT employees. The more systems we introduce, the more tickets come in. The flood of tickets seems to be getting bigger and bigger, and we often have to process each individual ticket manually.

Great news – we now have HelloID self-service module with set approval workflows. HelloID takes a lot of the pressure off of us in IT. Standard tasks such as resetting passwords, granting permissions to shares and project folders, special access to applications or data – we can delegate all of this to users in a simple, secure but controlled manner.

No accumulation of privileges, no unnecessary license costs, more control for managers

Using HelloID you can minimise accumulation of unnecessary access and authorisations by setting time limits on access to data and applications (This is a common issue when meeting security audits such as ISO or GDPR). Security is improved thanks to the automatic withdrawal of access after a set period of time, as well as cost savings for application licenses that can be re-assigned when no longer needed. Built-in reporting allows managers to have an overview of which staff members have access to data and applications.

Why use HelloID Service Automation?

  • Delegated functions for system access
  • Advanced Workflow
  • Streamlined Service Desk
  • Full logging for auditing and compliance

HelloID Service Automation Befenfits

  • Provides enhanced transparency
  • Enhances compliance control
  • Decreases the risk of data breaches
  • Improves orgaisational efficiency



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Automate your processes. Achieve your data’s potential.

With NIM’s integration, any changes made in HR are automatically detected and implemented across the network according to the configured procedures. NIM enforces a role-based access control (RBAC), based on leveraging user data entered into HR.

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Rapid new account creation and setup;




AD/AAD/Google Groups


Exchange Online

File System

User Changes

Automatically sync and process changes made in HR to maintain up-to-date access;

Rename User (AD/AAD/Google)

Change Groups

eMail Addresses

Move User (OU)


Instantly disable accounts and access for departing users;

Disable for x Days

Delete after x Days


Remove File System

Remove Exchange/Exchange online

Strip Groups (Disable)

Case Studies

“I have never worked with a company so dedicated to their customers as Tools4ever. They exemplify how all businesses should employ customer service relations.”

Marty Oliver, Technology Director at Godley ISD

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