Inspira Health Network is a non-profit healthcare organization consisting of three major hospitals and over 60 outpatient care locations. With this many locations, and over 6,000 employees, account management was becoming a tedious task prone to many errors.
There were several different employees at Inspira in charge of creating accounts, each using their own conventions. Some would fill out all required information, while others would leave out important components. Without a standardized method in place, each employee would also name a department what they wanted, for example some would label a department emergency room, while others would call it ER.
Andrew Gahm, Systems and Security Engineer at Inspira Health Network said “We needed a way to standardize all of our Active Directory administration.” In addition Inspira also needed a method in place which would delegate account management to certain employees without giving full access to Active Directory.