SSRPM Case Studies

Maas and Waal Case Study

Maas and Waal Case Study

Password reset requests plummeted from 400 per month to two per week, minimizing both frustration among employees and helpdesk calls.

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Dekalb County SD

Manual user account management with PowerShell scripts was error-prone and required a lot of the Systems Administrator’s time. The helpdesk was also burdened with password reset requests and had little time to focus on other tasks.

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