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Healthcare

With today’s challenges, a secure and automated solution for user and authorization management is crucial for every healthcare organization. Reduce the IT burden and increase efficiency within your hospital or care facility with cloud-based Identity & Access Management (IAM).

In healthcare, access management is mission-critical. Care providers must have quick and easy access to the right systems and information. At the same time, you work with sensitive data where security is essential, and you must comply with strict laws and regulations. HelloID provides a comprehensive IAM solution purpose-built to address these unique challenges.

HelloID enables fast, secure access to the right patient information while ensuring compliance with relevant laws and regulations. HelloID provides all stakeholders with the data they need, whether they are physicians, nurses, administrative staff, or patients.

  • Grant only the necessary authorizations
    With HelloID, healthcare organizations can ensure that each employee receives access only to the systems and data required for their role. This minimizes the risk of unintended access or data breaches.

  • Prevent friction between clinicians and IT
    Reduce the time and resources required for routine tasks such as account management, password resets, and access requests. Care providers can focus on their core responsibilities, while IT staff are relieved from constant access requests and administrative tasks.

  • Simplify audits and regulatory compliance
    Easily generate reports that demonstrate compliance with regulatory standards such as the GDPR. This makes audits less time-consuming and allows institutions to demonstrate with confidence that they comply.

Efficient Onboarding, Transfers, and Offboarding

HelloID automates user onboarding and deprovisioning, saving IT teams time and reducing the risk of errors.

Optimal Patient Data Protection

HelloID enables strict access controls to protect patient data. It supports the principle of least privilege, which eliminates unnecessary access to sensitive patient information.

Demonstrable Regulatory Compliance

HelloID helps healthcare organizations comply with strict regulations such as the General Data Protection Regulation (GDPR) and NEN 7510 through logging and reporting.

Managing Workforce Changes

Automate the full lifecycle of your identities and provide simple and secure access to IT services. Relieve your IT departments from complex environments, increased security threats, and an overload of helpdesk tickets. HelloID combines cost savings with security. This allows you to focus on essential care tasks without compromise.

Support for Irregular Schedules and Temporary Staff

Irregular schedules and the integration of temporary staff can complicate workforce deployment. HelloID removes this complexity. By connecting the IAM solution to HR systems and temporary worker platforms, the process is streamlined, enabling staff to be deployed quickly and efficiently where they are needed most.

Integration with ECD Systems

Create a more secure environment for medical records and reduce the heavy manual and complex effort of assigning authorizations within an electronic client dossier (ECD). Reduce manual administration to eliminate related risks. This safeguards efficiency and security. HelloID helps you strike a precise balance between protecting sensitive information and granting the authorizations staff need to do their jobs. The cloud-based IAM solution provides a lean and effective approach that aligns with the specific requirements of the healthcare sector.

Foundation for NEN 7510 Certification

Achieving NEN 7510 certification is essential in healthcare. With HelloID, you establish a robust foundation that helps you comply with this strict standard. You strengthen the confidentiality, integrity, and availability of data, and you support patient trust in healthcare institutions. With HelloID, you demonstrate continuous compliance with information security guidelines while minimizing the risk of data breaches and related penalties.

  • "Besides the time reduction, the implementation provides us with a greater level of network security, while also assuring compliance with industry standard regulations such as HIPAA."

    Mark Handerhan
    IT Manager, CentraState Healthcare System
    Read case study

  • "The helpdesk can now focus on more important issues rather than simple password resets and are much more productive."

    Ken Hedglen
    Information Technology Manager, South County Hospital
    Read case study

Seamlessly Connect with Healthcare Applications

With HelloID, you integrate all systems and applications that care providers rely on, such as ECDs, nurse call solutions, access control systems, and financial applications. This creates a secure, efficient, and transparent environment in which your professionals can deliver optimal care. View all connectors available for HelloID here!

Connector Catalog

Resources

How a User Provisioning Solution Helps Your Organization
Blog

How a User Provisioning Solution Helps Your Organization

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Frequently Asked Questions

What is Identity & Access Management (IAM)?

Identity & Access Management (IAM) is a framework of policies and technologies that ensures appropriate access to relevant resources within organizations. In healthcare, this means that care providers, such as physicians and nurses, have fast, secure access to the necessary patient information. In contrast, the privacy and security of that information are guaranteed.

How does HelloID support compliance with privacy regulations?

Our HelloID solution is designed with compliance in mind. It adheres to the strictest privacy laws and ensures that each user has access only to the information they need. In addition, HelloID establishes a robust foundation for NEN 2710 certification, enabling healthcare institutions to meet strict standards and information security guidelines.

How does HelloID reduce the IT workload within my healthcare organization?

HelloID automates the management of user identities and their access rights. This reduces manual tasks, lowers the number of help desk tickets, and minimizes security threats. As a result, your IT team can focus on other critical tasks while efficiency and security improve.

Is HelloID suitable for large hospitals and smaller care organizations?

Absolutely. HelloID is scalable and can be tailored to large hospitals with complex infrastructures as well as smaller care organizations that need a lean solution.

How does HelloID integrate with existing ECD systems?

HelloID is designed to integrate seamlessly with existing ECD systems. It strengthens data security by applying the principle of least privilege and eliminates the risks of manual administration. This creates a balance between protecting sensitive information and granting necessary access rights.

How does HelloID support irregular schedules and temporary staff?

HelloID’s connection to HR systems and temporary worker platforms streamlines workforce management. Regardless of irregular schedules or the use of temporary staff, HelloID ensures that employees can be deployed quickly and efficiently where they are needed most.