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Provisioning

HelloID Provisioning is a 100% cloud solution that fully automates user account management for businesses. With HelloID a connection is established between the HR system and user accounts in the network. This automates the entire joiner, mover, and leaver process. HelloID Provisioning keeps account data and permissions automatically up to date. As a result, organizations eliminate unnecessary licensing costs and pass security audits with ease.

  • Does your IT department spend too much time manually creating new user accounts?

  • Do you have visibility into which permissions your employees have?

  • And what about licenses that remain active for too long?

  • Those problems are solved now!

Efficient and secure user management: Automate with HelloID

In many organizations, creating, modifying, and removing user accounts is still a manual, complex, and time-consuming task for the IT department. The IT team receives personnel data from HR and other business units and then manually configures the accounts, including the corresponding permissions, software licenses, and other resources. Keeping account information and related IT permissions current is often not well managed. Costly licenses continue longer than needed, revoking access is overlooked, and former employees may still have access to their accounts, which introduces significant risk.

With HelloID Provisioning, organizations can seamlessly migrate to an automated user account solution. More and more organizations use their HR system as the system of record that stores all relevant employee information. Examples include personal details, contract start and end dates, role, manager, and department. By connecting HelloID to the HR system, each employee is registered once, consistently and under control, and all other systems inherit this data. A new colleague’s account is configured automatically, and role changes automatically update that person’s permissions and licenses. Changes are executed quickly, accurately, and efficiently.

Benefits of Provisioning

Easily meet audit requirements

With HelloID, you can easily grant or revoke user permissions. This prevents users from holding unnecessary permissions or licenses (also known as “rights accumulation”) or former employees unintentionally retaining access to sensitive business information. This reduces the risk of privacy incidents and helps organizations comply with relevant laws and regulations.

New employees productive on day one

New colleagues can only get to work if they have their own user account with the correct permissions. HelloID Provisioning automates the full onboarding process. On the first workday, the new employee’s account is already created and they have the required access, software, and other resources. The employee is productive immediately and engaged with the organization.

Reduce workload for the IT department

The automated integration with your HR system (AFAS, Visma|Raet, ADP, SAP, etc.) makes your organization more productive and efficient. You manage data in a central location and avoid fragmented data across different departments. HelloID Provisioning applies changes directly in the network without requiring manual actions.

Fast and secure joiner, mover, and leaver process

With HelloID, employees receive the right information and permissions on time and have insight into their status. If someone later takes on a different role, this brings different responsibilities that require different permissions and licenses. HelloID’s mover process ensures this transition is seamless. When an employee leaves, you can block the account and associated permissions with a single click.

Capabilities with Provisioning

User-friendly joiner, mover, and leaver processes

As an organization, you often use a broad set of applications. With HelloID Provisioning, you manage the full lifecycle of accounts. If needed, HelloID Provisioning automatically revokes access to applications or assigns additional permissions. This is relevant for security and also prevents unnecessary licensing costs.

Rapid implementation without custom development

Implementing HelloID Provisioning often takes only a single day. Organizations are no longer dependent on long projects with expensive consultants. No custom development is required, and you configure the required process flows through an intuitive graphical interface. System administration costs with HelloID are minimal as well. Creating, modifying, and removing user accounts takes significantly less time. In addition, HelloID receives automatic monthly updates that include new features, improvements, and integrations with external IT systems.

Improved productivity and efficiency

The HR department holds information that allows HelloID Provisioning to elevate your service delivery. HR knows exactly which employee reports to which manager. Based on this information, HelloID Provisioning can automatically email the manager when a new user account is created and share details about that employee. The same applies when an employee departs. HelloID Provisioning shortens wait times and increases productivity on the floor, including by enabling employees to start working on day one. IT staff also spend far less time on routine tasks, which frees them up for higher value and more complex work.

The right access based on role

Employees need the right permissions to do their jobs effectively. HelloID Provisioning uses Role Based Access Control (RBAC) to achieve this. You define a role model in HelloID that specifies exactly which permissions each role requires. You do this with business rules that consist of conditions and permissions. Based on the condition, the model determines when a business rule or role applies to a user. HelloID then determines which permissions to assign to a person or which permissions to revoke.

Customer stories

Hundreds of customers already rely on HelloID Provisioning. A few customers share their experiences:

HelloID modules and pricing

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Frequently asked questions

What exactly is HelloID Provisioning?

HelloID Provisioning is a module within the HelloID platform that automates the management of user identities and their access rights. The module automatically creates, updates, or deletes user accounts and their permissions across different systems and applications based on defined policies.

Which systems and applications can I use HelloID Provisioning with?

HelloID Provisioning works with a wide range of systems and applications, both in the cloud and on premises. Whether you use an HR system, CRM platform, email service, or storage solution, HelloID provides seamless integration. A complete overview of all supported applications can be found in our connector catalog.

How does HelloID Provisioning improve my organization’s security?

Through automatic assignment of permissions, HelloID Provisioning reduces the chance of errors, such as granting incorrect permissions or not removing access for former employees in time. You also always have a clear overview of who has access to what.

Is HelloID Provisioning difficult to implement?

No. HelloID Provisioning is designed for a smooth implementation. Our team is ready to help you at every step, from setup to training and support. This ensures everything goes smoothly.

How do I save costs with HelloID Provisioning?

By automating many manual IT tasks, HelloID Provisioning saves a lot of time. You also reduce the likelihood of errors that must be corrected later. This delivers immediate cost savings and allows your IT team to focus on other important work.

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