Customer Stories
Trusted by forward-thinking organizations
More than 2,000 organizations worldwide successfully use Tools4ever’s Identity and Access Management solutions, over 850 of which use HelloID. The organizations below are Tools4ever customer references, and for each one you can read more about how our software is used in the corresponding case study.
Tronox Case Study
Tronox Group Introduces HelloID Service Automation Tronox is a worldwide producer of high-quality titanium dioxide that has started a program to automate their access management of IT resources. Tools4ever’s HelloID solution plays a central role in this initiative, integrated with the TOPdesk IT Service Management system used globally by Tronox. Tronox supplies products to paint, coating, plastic, and other manufacturing industries. Mergers and acquisitions have led to the establishment of a ...
South County Hospital Case Study
SSRPM Allows South County Hospital Employees to Focus On More Important Tasks South County Hospital is a 100-bed acute care hospital located in Wakefield, Rhode Island and has more than 1,200 employees. With a focus on lean management and an effort to make processes as efficient as possible, the hospital began to look for ways to improve password management and reduce the number of support calls to the help desk. The help desk was averaging 20 to 25 password resets a month, each requiring abo...
Rockford Public School Case Study
Rockford Public Schools Seamless Upgrade from UMRA to HelloID In today’s evolving educational environment, managing the identities and access for thousands of students and staff accounts is a significant challenge. This case study explores how Rockford Public Schools transitioned to using HelloID, an identity management solution, to streamline user account management and enhance security. This case study explores the conversion process, key features of HelloID, and the impact on their operati...
Princeton Public Schools Case Study
Boosting Efficiency: Optimizing Identity Management for Princeton Public Schools In the rapidly evolving landscape of education, effective identity management is important for ensuring security, efficiency, and compliance with regulations. This case study details how Princeton Public Schools ISD 477 navigated through operational and security challenges and, ultimately, transformed its identity management practices by integrating HelloID, an innovative Identity Management Software.Challenges B...
Moshannon Valley SD Case Study
The Implementation of Automated Provisioning with HelloIDNeed for Change MVSD’s IT staff was drowning in manual account management tickets. Most often, the tickets called for repetitive student account provisioning. This was already proving to be problematic and time-consuming for the IT department to handle. Then COVID-19 hit and threw an even bigger wrench in the gears. “This year, during the pandemic, we have so many student account changes happening all the time. We have students joining,...
Maas and Waal Case Study
Maas & Waal Care Group Sees A Significant Reduction in Password Reset Requests Maas & Waal Care Group (zMW) provides a complete package of services covering care, housing, and welfare in Land van Maas en Waal. The ISO-certified organization’s 800 employees work from five centers to deliver clients 24/7 care. Employees required a multitude of passwords to gain access to their care applications, creating complex and time-consuming management for both users and administrators. In order to solve ...
L&Q Group Case Study
The Implementation of Automated Provisioning with HelloIDPrior to HelloID provisioning UMRA, our legacy provisioning solution, was launched well before the hybrid cloud and is still used as a reliable and robust provisioning solution by many clients today. Take L&Q, for example, who first purchased UMRA in 2006 and have been using the solution ever since. However, with the passing of time, and with Microsoft introducing Office 365, UMRA became more complex and difficult to manage. This led to...
Haas Automation, Inc. Case Study
A Case Study for Identity & Access Management Haas Automation is a private manufacturing company in California. During the last 35 years, the company has grown to 1500+ employees and 170 distributors worldwide.Discovery The discovery process began around identity & access management, single sign-on, and password management. But like most organizations, their team quickly found other gaps and frustrations. A big one was user lifecycle automation. Both IT and HR were tripping over manual accoun...
Dekalb County SD
UMRA Simplifies User Account Management and SSRPM Frees Up the Helpdesk DeKalb County School District (DCSD) is located in Atlanta, Georgia, near the Stone Mountain area. With approximately 102,000 students and 15,500 staff members across 135 schools and administrative locations, user provisioning and password resets were a burden on the IT department and helpdesk.UMRA replaces scripts When DCSD reached out to Tools4ever, they were using PowerShell scripts written in-house to manage accounts ...
David Douglas School District Case Study
Automated account provisioning increases efficiency, frees up staff to maximize their talent. Located in eastern Portland, OR, David Douglas School District serves approximately 10,000 K12 students enrolled within a 12 square mile range. David Douglas operates 16 separate facilities and remotely supports an Early Childhood program for the local community of 54,000 in pursuit of its mission statement – summarized by “Learn – Grow – Thrive.” As David Douglas adopted newer technology and resourc...
Colby-Sawyer College Case Study
SSRPM and UMRA Save Colby-Sawyer College’s IT Department Valuable Time Colby-Sawyer College is a comprehensive baccalaureate institution that integrates liberal arts and sciences with professional preparation. The college was founded in 1837 in the Lake Sunapee Region of central New Hampshire and has grown and changed with the times and educational needs of their students. A recent part of this growth has been introducing distance learning and an online curriculum to their students. Introduci...
CentraState Healthcare System Case Study
Automated User Account Management Helps CentraState Healthcare Increase IT Staff EfficiencyNeed for Change Regulatory compliance and the ever-growing need to do more with less were the primary drivers that led Centrastate to improve its internal IT processes continuously. To meet these needs, CentraState Healthcare System embarked on a project to find a secure and automated method to manage user account lifecycle in Active Directory and Microsoft Exchange. Lauro Araya, the Network Administrat...
Careyn Case Study
Careyn Automates its Privacy Policy Approval Process with HelloID Careyn, located in the Utrecht and Breda regions of the Netherlands, is a conglomerate of home care organizations and welfare institutions. It offers services in the field of health care, nursing, home care, and youth health. In addition to its permanent staff, Careyn employs flexible health care workers hired through external partners. In their daily work, these employees view and update patient information. New hires must agr...