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NIM Self-Service Password Reset

Users Reset Their Own Passwords Quickly and Securely

With Self-Service Password Reset in NIM, users can reset their own password in case of issues or a lockout. This happens without IT involvement and without requiring additional admin rights. Thanks to configurable MFA and instant processing across multiple systems, a single change is applied everywhere right away.

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Self-Service Password Reset

Why Choose Self-Service Password Reset?

Less Pressure on the Helpdesk

Less Pressure on the Helpdesk

Users resolve password issues on their own, reducing the number of IT tickets.

Secure and Reliable

Secure and Reliable

Identity verification through preset security questions and MFA, such as an SMS code or email verification.

Fast Access Restored

Fast Access Restored

After verification, the new password is applied to all connected systems immediately.

How Does Self-Service Password Reset Work?

Verify Identity

Verify Identity

The user starts the reset process through a form and answers preset security questions.

1
MFA Check

MFA Check

For added security, the user completes an MFA step, for example via SMS or email.

2
Reset Password

Reset Password

After successful verification, the user sets a new password.

3
Instantly Applied

Instantly Applied

The new password is automatically synchronized with all connected systems, so the user can continue working right away.

4
Seamlessly Connected with 150+ Systems and Applications
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