Professional Services
Every Tools4ever office has a dedicated team of highly qualified IT professionals to carry out Identity Governance & Administration implementations. The consultants have extensive knowledge and experience with the Tools4ever product suite and are able to leverage the software to its full potential.
Consulting
When you choose Tools4ever software, it is essential to configure it correctly from the start. Tools4ever’s experienced consultants are ready to configure your Identity Governance & Administration solution according to your organization’s requirements. Our consultants provide support in the following areas:
IAM consulting
Our IAM consultants are multidisciplinary, results oriented, and excel at translating organizational processes into a technical solution. Even in complex, heterogeneous network environments that require many integrations between diverse systems, our consultants deliver a configuration that fits your current way of working and automates inefficient manual processes.
Project Management
Implementing an Identity Governance & Administration solution involves many stakeholders and systems, so execution must be handled carefully. The client maintains central control over the implementation. Tools4ever advises the client on how to achieve disciplined project management.
Access Governance
Defining an RBAC role model for role-based access is a complex task. Tools4ever’s Identity and Access Management consultants support security officers and make this task manageable through a proven step-by-step approach. This approach includes clustering groups of employees, defining business roles, and assigning the corresponding permissions.
Business Consulting
Automating onboarding, transfer, and offboarding processes through an Identity Governance & Administration solution affects existing business processes. The information that drives IGA must meet specific criteria, including timeliness, completeness, and accuracy. Our business consultants advise the various parties in your organization to ensure the information quality meets these criteria.
Training
Upon request, Tools4ever offers various training programs for all parties whose workflows change due to the implementation. Examples include training to ensure application administrators understand software management, and training for security officers to maintain the chosen model. Tools4ever also provides end-user training.
Global Offices, Shared Onboarding Values
Since Tools4ever is an international company with offices worldwide, each office approaches its identity management implementations slightly differently to fit its local markets. However, all offices adhere to four key principles during the onboarding process.
Maintenance Contract
When you purchase a maintenance contract for the software, you can rely on technical support in Dutch when issues arise, and you will always have the latest version of the software. The maintenance contract provides support for the operation of the product itself as well as for its configuration in the network.