HelloID IDaaS: The future of Identity & Access Management

CHALLENGE

How do you prepare your IAM environment for the challenges ahead?

Many existing IAM solutions are expensive to maintain, limited in functionality, far from user-friendly, and not future-proof. They were originally developed for efficient but narrowly scoped access control. Modern IAM must meet far broader requirements to prepare for continued digitalization and increasingly stringent privacy and information security guidelines.

SOLUTION

Seamless Migration from Legacy IAM to an Identity-as-a-Service Environment

HelloID is a scalable cloud solution that requires no large upfront investments. With HelloID, you can introduce full role-based account and access management, then automate downstream service processes. Because functionality and system integrations can be rolled out over time, you can transition from a legacy IAM environment in a controlled manner.

Deploy Automated Provisioning

Automated account and access management across the entire account lifecycle (onboarding, role changes, offboarding).
Access rights are automatically governed by the user’s role. Access is granted on a need-to-know basis; unwanted privilege accumulation is prevented.
Controlled automation path. Connect additional target systems over time.
Ability to onboard new user groups by connecting additional source systems. HelloID scales automatically.

Shift-Left Automation of Service Processes

Automated requests for additional and/or temporary access rights, with configurable approval steps and duration.
Automation at three levels: delegated forms for helpdesk agents and managers, and a self-service portal for end users.
Automation can be scheduled per service process.

Flexible Access Management Scenarios

Access Management supports flexible access scenarios for the migration period from the legacy system to the new IAM solution.
In conjunction with, for example, Active Directory, roll out smart access capabilities such as Single Sign-On (SSO) and Multifactor Authentication (MFA).
Provide access not only for employees but also, over time, for other user groups such as contractors, clients, or partners.

REQUIREMENTS

Capabilities

Identity Lifecycle Management

Process changes from the HR system or another source system and, based on them, create, modify, or revoke user accounts and access rights.

Role-Based Access Control (RBAC)

Assign and revoke accounts and access rights based on roles. For each role, the required accounts and access rights are defined.

Self-Service & Workflows

Automated handling of requests for access rights and other user requests.

Helpdesk Delegation

Delegation and standardized handling of IT tasks through forms for non/semi-skilled help desk staff and key users.

Open Integration

Support for open standards, together with an extensive connector catalog for integrating various source and target systems.

Single Sign-On

User-friendly and secure access to all applications through a single portal with one username and one password.

Multifactor Authentication

Enhance security by implementing multiple authentication factors and conditional access policies.

HOW IT WORKS

How We Migrate From a Legacy IAM to the HelloID IDaaS Solution

7 steps that can each be configured with low code or no code

Source System: Integrate HelloID with source systems such as HR, SIS, and/or scheduling systems. Changes to the source data are automatically available in HelloID.
Identities: Convert data about identities and roles from source systems into a common representation within HelloID using an identity vault.
Business Rules: Configure rules that determine which types of accounts and access rights are granted to which roles, and under what conditions.
Target Systems: Connect HelloID to on-premises and/or cloud applications. This can be performed step by step per application.
Service Processes: Automate processes, including online approval flows and activation in target systems. This can be executed per process as a separate step.
Access Management: In conjunction with, for example, Active Directory, configure access procedures such as Single Sign-On (SSO) and Multifactor Authentication (MFA).
Reporting and Auditing: Configure standard and customer-specific reports and monitoring functions for analysis and audits.

FAQ

Frequently Asked Questions

Why is it important to modernize a legacy IAM system?

Legacy IAM solutions are often expensive to maintain, limited in functionality, and not always user-friendly or future-proof. In today’s digital era, where privacy and information security guidelines are becoming increasingly stringent, it is essential to have a flexible, robust IAM system that meets modern needs and challenges.

How does HelloID ensure that the migration from an existing IAM to a modern Identity-as-a-Service environment is seamless?

HelloID is designed as a scalable cloud solution that simplifies the migration from legacy IAM systems without large investments. Its modular architecture allows you to roll out functionality and integrations gradually, make a controlled transition, and automate downstream service processes. The migration is executed smoothly and with minimal risk.

How does HelloID ensure that access rights are automatically managed and unwanted privilege accumulation is prevented?

HelloID uses Role-Based Access Control (RBAC), where rights are assigned based on predefined roles. Each person receives access based on their role within the organization, and only the rights they actually need. This ensures access is granted on a need-to-know basis and prevents people from obtaining access to information or systems that are not relevant to their job, which eliminates unwanted privilege accumulation.

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