Driving operational efficiency

CHALLENGE

The Challenges of Manual User and Access Management

Manual onboarding, role changes, and offboarding processes carry a high risk of errors. Examples include inappropriate access being granted, or accounts remaining active after employees leave. This creates serious security risks and leads to non-compliance with applicable privacy and information security guidelines.

SOLUTION

Source system-driven automation of JML processes

HelloID automates the full process from onboarding at hire to the secure revocation of access during offboarding for departing employees or other users. Rights are also adjusted automatically when a job or role changes.

Improved
(Cost) Efficiency

Time and Cost Savings: Automate the granting, changing, and revoking of access rights, so IT staff can focus on other tasks.
Faster Onboarding: Reduce lead time for onboarding and role changes, so users become productive sooner and stay that way.
Automatic Entitlement Assignment: Determine access based on job roles, which removes per-user entitlement reviews.
Reduce Licensing Costs: Prevent unnecessary license stacking and lower licensing spend.

Improved Security

Prevent Human Error: Prevent the inappropriate issuance of access rights and reduce the likelihood of security incidents.
Immediate Revocation of Rights: Automatically revoke access for departing employees within 24 hours to prevent accounts from remaining active unnecessarily.
Minimize the Risk of Unauthorized Access: By assigning access based on user roles, we prevent inappropriate granting of rights.
Prevent Entitlement Creep: By managing access based on each person's role, we prevent users from accumulating privileges.

Better
Compliance

Automated Reports: With clear, easily accessible reports and audit trails, preparation and execution of compliance audits become faster and more effective.
Least Privilege: By automatically linking roles to the required access, the organization demonstrates compliance with the 'need-to-know' principle.

REQUIREMENTS

Capabilities

Identity Lifecycle Management

Process changes from the HR system or another source system, then create, modify, or revoke user accounts and entitlements accordingly.

Role-Based Access Control (RBAC)

Assign and revoke accounts and entitlements based on roles. Each role defines which accounts and access are required.

Open Integration

Support for open standards, together with an extensive connector catalog to integrate diverse source and target systems.

HOW IT WORKS

How We Automate the User Lifecycle

Automating the identity lifecycle involves five steps, each of which can be configured using low-code or no-code.

Source Systems: Integrate HelloID with source systems such as HR, SIS, and scheduling systems. Changes to the source data are automatically available in HelloID.
People: Transform person and role data from source systems into a common representation within HelloID using an identity vault.
Business Rules: Define which account types and access rights belong to which roles and under what conditions.
Target Systems: Connect HelloID to on-prem and cloud applications. This can occur incrementally per application.
Reporting and Auditing: Configure standard and customer-specific reports and monitoring functions for analysis and audits.

FAQ

Frequently Asked Questions

What is automated onboarding and offboarding?

With automated onboarding and offboarding, no manual steps are needed. Based on an event in an HR system, for example, HelloID ensures that user accounts and access are created on time at hire. During offboarding, HelloID automatically revokes the account(s) and entitlements.

How does automated onboarding and offboarding save time for IT?

HelloID ensures that accounts and associated access are automatically created, modified, or removed. Manual effort is no longer required, so IT staff can focus on other priorities.

Is HelloID compatible with other systems we already use?

Yes, HelloID supports open integration standards and provides an extensive catalog of connectors for many source and target systems, without requiring changes to those systems.

How does Role-Based Access Control (RBAC) contribute to security?

RBAC ensures a clear, consistent link between a person's role and the access required to perform it. With RBAC, there is no ambiguity about necessary access, and we prevent mistakes.

How does Role-Based Access Control (RBAC) contribute to security?

Yes, HelloID provides a comprehensive set of standard logs and reports, and customer-specific reports can also be configured if desired.

How quickly can new employees get started with HelloID?

The onboarding process can be configured so that on a person's first day, all required accounts and access are prepared and activated. The new colleague can start immediately.

What happens to an employee's access when their role changes within the organization?

Every job or role change is recorded in the HR system or another source system. HelloID detects this change and, based on configured business rules, automatically adjusts the corresponding access and enforces it in downstream systems.

Speak with an expert