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Identity & Access Manager (IAM)

Identity & Access Manager (IAM) is a complete Identity, Governance & Administration solution. IAM enables timely, standardized, and straightforward management of user accounts and access rights across the network.

Flexible and powerful solution

Because administrative tasks are largely automated, this leads to time savings, fewer human errors, and immediate processing. End users can do much more themselves and gain easier access to applications and systems, which significantly reduces the workload on the service desk.

… with reporting capabilities

With the various reports you gain insight into who has access to what, when, and where. All information required for audits is at your fingertips and supports complying with laws and regulations in the area of HIPAA, SOX, BIO, ISO 2700x, NEN 7510, HKZ, etc.

… at a competitive price

Tools4ever develops all its software in the Netherlands and employs highly experienced implementation consultants. As a result, IAM implementations can be delivered successfully in weeks at a significantly lower price than usual.

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With User Provisioning a connection is established between the HR system and the user accounts in the network, for example Active Directory. This automates the entire joiner, mover, and leaver process. Changes are applied easily and without errors.

New employee productive on day one

By linking the HR system to user accounts in the network, changes are applied immediately and without errors. On an employee’s first working day, the account has been created and the employee can get to work right away.

Security/Auditing

Upon termination, user accounts are blocked immediately. This prevents former employees from retaining unnecessary rights and licenses and from accessing sensitive company information.

Automate user account management

User account information (personal details, department, job title, etc.) can be automatically synchronized between the HR system (for example SAP, AFAS, Visma | Raet, PeopleSoft) and the network. A change in the HR system is detected and automatically propagated to the network.

Improved productivity and efficiency

Data is managed in one place in the organization instead of by different departments. Changes are applied immediately and without errors in the network. IT staff spend far less time on routine tasks, which creates more room for IT innovation.

Thanks to Service Automation, employees and managers can request, review, and approve services through a web interface without IT involvement. The approval process is defined in a structured workflow. The manager can approve the request and have our IAM software apply it directly in the network.

The next step in self-service

Requests and change tickets are processed 100% automatically without intervention by an IT staff member. Through a workflow, this process is applied directly in the organization’s network.

Integration with existing portals

There are more and more self-service portals. For the end user it is important to offer a single portal. IAM can be integrated seamlessly with other portals, so the end user feels they work in the same system.

Complete overview for managers

With Service Automation, managers gain insight into who has access to which resources and when licenses expire. Every change is logged. This prepares organizations for an audit in a simple way.

Lower workload for the service desk

Changes are handled and recorded in a uniform, standard way. This greatly reduces the workload for the service desk. As a result, there is more room for IT innovation and the IT services can be substantially professionalized.

The Audit Log records what IAM executes and who changes items outside standard IAM processes, so this is always traceable. In this Audit Log, internal and external auditors can always see who performed which actions and when, which is not available in most directories.

Detailed reports

With IAM you can export extensive reporting data, both current and historical. Who has access to what, when, and where. With a single click, you generate the report with all related details.

Valuable insights

Good log analysis helps quickly identify a root cause and find a solution. If a particular capability remains unused, for example, it may be a reason to purchase fewer licenses or even retire certain applications altogether.

Easily meet audit requirements

Per person, you can retrieve which actions were performed, such as activating or deactivating the account, assigning additional security groups, or resetting the password in Active Directory.

Higher employee productivity

Thanks to smart software with extensive reporting capabilities, IT staff no longer need to perform manual work. The result is much shorter wait times and higher productivity on the work floor.

Access Governance, also known as Role-Based Access Control (RBAC), supports the management of employee access rights to applications and data. IAM Access Governance replaces copy-user practices, spreadsheets, template users, and other forms of manual, incomplete, and error-prone access management.

Stay compliant

By managing and monitoring rights in a structured way, it is possible to demonstrate that authorization management is performed in a controlled manner (NEN, ISO, SOX, BIG, GDPR). In addition, employees receive the right authorizations quickly and easily.

Uniform method

Access rights for an employee are issued, changed, and revoked through a uniform, manageable model. Access Governance offers different methods to build, control, and keep the model clean.

Manage access rights

Access Governance provides the capability to build the rights model. Roles and rights within AG can be assigned automatically or through a self-service portal. This gives organizations significant flexibility to implement this capability effectively.

Secure and cost efficient

By structuring authorization management, it is ensured that employees have the correct access rights. Indirectly, this saves costs. Fewer incidents occur and unnecessary licensing costs are avoided.

With Downstream Provisioning you can implement an automated connection for managing user accounts in systems and applications other than Active Directory, Exchange, and NTFS. This can be an HR system containing employees, an education system with student information, a scheduling system with data on contingent workers, or a combination of several.

Large set of connectors

IAM includes over 200 standard connectors. These connectors are developed by us and maintained as part of the maintenance contract. When you add systems, they can be connected to IAM as you go.

Consistent way to manage user accounts

The process for managing user accounts follows the same, consistent approach for all systems and applications in the network. As a result, application administrators are less burdened with processing user changes.

Saves time and money

Application administrators can be informed in a timely manner about joiner and leaver actions. New employees therefore receive the correct authorizations to the network on time, and employees who leave are removed immediately.

Bidirectional connection

In addition to reading information from the HR system, information can often be written back as well, such as the employee email address generated by IAM or a phone number.

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