HelloID: The IAM solution for a successful multi-cloud transformation.

CHALLENGE

How can you operate consistently in multi-cloud environments?

As a result of digital transformation, many organizations already use multiple cloud applications or platforms, often with their own technology choices and their own identity and access management. As an organization, you want to manage your multi-cloud environment efficiently, securely, and consistently while delivering a clear, user-friendly service to your users.

SOLUTION

Centralized Account and Access Management Based on User Roles

A highly digitized multi-cloud environment relies on centralized and automated account and access management. HelloID uses business applications as source systems and governs the issuance of accounts and access rights based on a user’s role. Because HelloID is synchronized with the connected cloud environments, access rights are managed consistently and users experience a uniform service.

Deploy Automated Provisioning

Automated account and access management across the entire account lifecycle (onboarding, internal moves, offboarding).
Access rights are automatically governed by a user’s role. Access is on a need-to-know basis, preventing unwanted privilege creep.
Centralized and consistent entitlement management across multiple clouds using configurable Business Rules.
Easily connect and configure new cloud platforms and services. HelloID provides a large library of connectors.
Enable new user groups by connecting additional source systems.

Automation of Service Processes

Automated requests for additional and/or temporary access rights, with configurable approval steps and duration.
Further fulfillment and activation occur within the relevant cloud applications or environments.
Automation can be deployed per service process.

Flexible Access Management

Access Management provides simple, consistent access to various cloud environments via Single Sign-On (SSO) and Multifactor Authentication (MFA).
Access Management facilitates collaboration between HelloID and Identity Providers in connected cloud environments when needed.
Supports access not only for internal employees, but also for other user groups such as contractors, clients, or partners.

REQUIREMENTS

Features

Identity Lifecycle Management

Process changes from the HR system or another source system, then create, modify, or revoke user accounts and entitlements accordingly.

Role-Based Access Control (RBAC)

Assign and revoke accounts and access rights based on roles. Each role specifies which accounts and access rights are required.

Self-service & Workflows

Automate the handling of access requests and other user requests.

Helpdesk Delegation

Delegate and consistently handle IT tasks through forms for non- or semi-skilled helpdesk staff and key users.

Open Integration

Support for open standards, together with an extensive connector catalog for integrating various source and target systems.

Single Sign-On

Provide user-friendly, secure access to all applications through a single portal with a single username and password.

Multifactor Authentication

Enhance security by implementing multiple authentication factors and conditional access policies.

HOW IT WORKS

How We Provide Account and Access Management in a Multi-Cloud Environment

7 steps that can each be configured with low-code or no-code

Source System: Integrate HelloID with source systems such as HR, SIS, and/or scheduling systems. Changes to the source data are automatically reflected in HelloID.
People: Convert data about people and roles from source systems to a common view within HelloID using an identity vault.
Business Rules: Define rules that determine which roles receive which types of accounts and access rights, and under which conditions.
Target Systems: Connect HelloID to on-prem and/or cloud applications. This can be performed step by step per application.
Service Processes: Automate processes, including online approval flows and activation in target systems. This can be executed per process as a separate step.
Access Management: In conjunction with, for example, Active Directory, configure access procedures such as Single Sign-On (SSO) and Multifactor Authentication (MFA).
Reporting and Auditing: Configure standard and customer-specific reports and monitoring functions for analysis and audits.

FAQ

Frequently asked questions

What is a multi-cloud environment?

Multi-cloud refers to an organization that uses multiple cloud applications and/or service providers. This is increasingly common as more vendors deliver their applications from the cloud by default. At the same time, as an organization, you want to harmonize and manage access to all those cloud environments as uniformly as possible. IAM plays an important role in this.

How does HelloID ensure the consistency of access rights in a multi-cloud environment?

HelloID can establish connections between source and target systems and manage account and access rights issuance based on a person’s role. Because HelloID is synchronized with all connected cloud environments, access rights are managed consistently. This means that changes to access rights are automatically propagated to all linked cloud environments, providing the user with a uniform experience.

Is it possible to easily connect new cloud platforms or services to HelloID?

Yes. HelloID makes this process simple. The platform provides an extensive library of connectors that allow organizations to easily connect to new cloud platforms or services. This provides flexibility and scalability, which enables organizations to execute and manage their multi-cloud strategy efficiently.

Talk to an expert