Government

In the complex world of government agencies, efficiency and security are crucial. With different departments, generic job roles, and a broad range of 'legacy' rights still held by users, managing access rights can be challenging. Fortunately, HelloID offers the perfect solution through a combination of automation and self-service. This allows you to focus on what really matters: the citizens and society you serve.

Government has a diverse and complex structure. Job roles are often generic, for example, HR21, and add little to an authorization matrix. The solution? Role mining and the integration of HelloID’s Provisioning and Service Automation (SA) modules.

For various reasons, users within government may still retain unnecessary rights. These are rights they no longer need but were never actually revoked. These are also referred to as "legacy" rights. Their presence introduces risk and can create management chaos. With HelloID, you gain control over this chaos, streamline the assignment and management of rights, and establish a robust foundation for Baseline Information Security for Government (BIO) certifications. All of this is delivered through a single, user-friendly, secure cloud-based IAM solution.

Effortlessly automate your user management processes
JML processes (Joiner, Mover, and Leaver) run smoothly, efficiently, and securely with HelloID.
Optimize your authorization management with ease
Confusing job titles and outdated privileges are a thing of the past with HelloID. Your authorization matrix has never been clearer.
Achieve BIO certification with a well-orchestrated combination of Provisioning and Service Automation
Comply with the highest standards for security and compliance, and maintain control over additional permissions.

Efficient Onboarding, Transfers, and Offboarding

HelloID automates the complete lifecycle from user creation to removal. You not only save time but also reduce the risk of human error.

Secure Access Control

With HelloID, you can precisely manage access to sensitive government information. Data protection and integrity are central, so you can be sure information is and remains secure.

Regulatory Compliance

As a government organization, you must comply with strict regulations. HelloID helps public sector organizations meet BIO and other relevant standards.

Foundation for BIO Certification

In the ever-changing world of technology and security, complying with BIO certification is essential. With HelloID, you lay a robust foundation that helps meet the strict requirements of BIO. This baseline framework for information security within government strengthens the confidentiality, integrity, and availability of data, and builds citizen trust in public services.

Cleaning up Legacy Rights

Legacy rights that still remain with users can pose serious security risks. HelloID’s combination of Provisioning and SA ensures regular cleanup and permission updates. This minimizes the risk of unauthorized access and improves the overall security and integrity of your systems.

Role Mining to Establish an Authorization Matrix

Many roles within government are generic. This also increases the complexity around managing rights. HelloID provides an answer and uses role mining to analyze existing permissions. It simplifies the assignment of rights, improving accuracy and enhancing digital security. This results in a more transparent and controllable environment that promotes compliance.

Self-Service for Assigning Rights

With a large volume of rights and a generic job framework, assigning all rights correctly at once is challenging. With SA, HelloID enables assigning specific permissions to users only when needed. Requests can come from the manager, the owner, or the user. Approval workflows govern this process and allow it to run without service desk involvement.

Managing a Diversity of Departments

Within the diverse structure of government, managing multiple departments is a complex task. With HelloID automation, you can streamline user addition and removal. This significantly reduces administrative overhead and allows the IT department to focus on strategic initiatives.

“The HelloID solution provides clients with the optimal mix of functionality, flexibility, and simplicity. The solution can be rolled out quickly and delivers immediate added value.”

Jurgen van den Broek

Municipality of Amsterdam

Read case study

Seamless Connection with Government Systems

With HelloID, you can use connectors to integrate seamlessly with the specific systems and applications used within government. Examples include leave and case management systems, information management systems, and HRM software. Create a secure, efficient, and transparent environment for all employees. Explore all HelloID connectors here.

Connector Catalog