Coordinated Health

Coordinated Health (CH) is an integrated hospital and health network with locations throughout Eastern Pennsylvania and Western New Jersey. CH employs more than 1,300 highly skilled personnel across 20 locations, with facilities including Hospitals, Ambulatory Surgery Centers, Multi-Specialty Clinics, Care on Demand Walk-In Care locations, and Orthopedic Injury Centers.

With CH’s many locations and employees, user account management was a tedious task prone to errors. Skilled IT staff were spending a lot of time manually managing access and completing password reset requests. This was preventing them from focusing on other, more technical tasks.

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