Read more about the latest developments on Identity Governance & Administration

Connecting Office 365 to Identity Access Management Solutions

Microsoft Cloud is revolutionizing the way organizations across various industries operate; providing various services at a minimal cost and scalability that fits the needs of any organization. Microsoft’s productivity service Office 365 has opened the doors for employees and students, allowing them easy access of these tools on the go. Whether you are in the office, at home, or on the road connectivity can be simple and secure.

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Is Your School Still Scripting? Or Worse?

Is your school still using scripts to create student and staff accounts? Or worse, are you still handling the process manually? If so, you’re not alone, but you will be soon. More often in recent years, schools have been realizing the ease and cost effectiveness of automating the entire account lifecycle.

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How password solutions can improve customer service

Does your company work with customers over the phone or in person? Anything that makes the process of working with the customer longer is a huge annoyance for both of you. No one wants to spend more time than they have to with a customer service representative. One issue that all employees, not just customer facing jobs experience is password issues. While the need to reset a forgotten password is an annoyance to the employee, when dealing with a customer it becomes a headache for them also and effects the customer service experience.

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User Provisioning

password , customer service , employee , self-service password , reset , help desk , solutions , experience