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Testimonial

The UMRA software is a life saver!!! Before I learned about UMRA and Tools4Ever, I would have to create user accounts, email accounts, shared directories and assign group memberships to at least 100 lawclerks and interns each year in the summer. It would take me at least a week with proper notice. Now with just a *.csv file, I can import the users and have their information created in under 10 min...

Kimberly Hall

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Document Library

Online Manuals

Umra Documentation
SSRPM Documentation

Product English French German
MonitorMagic HTML / PDF / Quickstart HTML / PDF HTML
UMRA HTML / PDF HTML / PDF HTML / PDF
SpaceGuard SRM HTML / PDF HTML / PDF
AdminMagic HTML
MigrateMagic HTML
RealLastLogon HTML
Policy Template Editor HTML

UMRA Example projects

Product English
Printer Queue Management PDF
Managing LDAP directory services PDF
Managing Services PDF
UMRA tables - User Guide PDF

FAQs, Knowledge Base and Forum articles

MonitorMagic | FAQ

Latest version of monitoring policies and report templates
Monitoring database cleanup and maintenance
Troubleshooting event log messages and errors
Troubleshooting SMS and pager alarm actions
Troubleshooting popup messages not arriving
MonitorMagic agent in DMZ connects to database in LAN
"The application failed to initialize properly, error code: (0xc0000142)"
"Not enough server storage is available to process this command"

User Management Resource Administrator | FAQ

Troubleshooting log messages
How to find the Active Directory attribute name?
Active Directory search query examples
Example projects and name generation algorithms
Forms & Delegation versus native Active Directory delegation

SpaceGuard SRM | FAQ

Troubleshooting automatic user assignment
VB.NET API Example project
Troubleshooting popup messages not arriving
Upgrade from version 4.2 to 5.x
SpaceGuard SRM versus Windows native quotas

Tips & Tricks

MonitorMagic

Tips & Tricks Volume 1: Block unwanted file-sharing applications
Tips & Tricks Volume 2: Software inventory
Tips & Tricks Volume 3: Internal Security Reports
Tips & Tricks Volume 4: Streamline configuration with keywords
Tips & Tricks Volume 5: Configuration in a workgroup environment

SpaceGuard SRM

Tips & Tricks Volume 1: Put SmartQuota to use
Tips & Tricks Volume 2: Policy based Auto-Add quotas
Tips & Tricks Volume 3: Delete Illegal Content
Tips & Tricks Volume 4: Automatic Quota User Assignment

User Management Resource Administrator

Tips & Tricks Volume 1: Delete user and associated resources
Scenario 1: Reorganize home directories
Scenario 2: Assign Exchange mail boxes for existing user accounts
Scenario 3: Generate strong password for Active Directory accounts
Scenario 4: Update Active Directory address and phone number information
Scenario 5: Create users with home folder, share and group memberships
Scenario 6: Import the Active Directory username directly from your CSV file
Scenario 7: Delete user accounts and home directories including data
Scenario 8: Update user account password expiration settings
Scenario 9: Set new group memberships on existing user accounts

MonitorMagic Installation Guides

MonitorMagic Implementation Guide
This guide details a full implementation project using MonitorMagic in an average-sized network, ranging from installing policies to using event archiving and reporting.

MonitorMagic SNMP Configuration Guide
Describes using advanced SNMP in MonitorMagic using tables and calculation methods. Also shows how to read a MIB-file and locate the OID for the resource you want.

MonitorMagic Connection Reference
A reference on which types of protocols and connections are used by MonitorMagic. This document also shows which LAN/WAN scenarios are recommended for MonitorMagic.

MonitorMagic Database Reference
Reference guide for database usage in MonitorMagic. Contains detailed information on database layout, cleanup and management.

MonitorMagic Policy Guide
Contains information on how to manage and create policies using local and central monitoring policies.

MonitorMagic Alarm Actions & Escalation Guide
Shows how alarm actions can be setup in different scenarios and how to configure alarm escalation with acknowledgement.

MonitorMagic Graph Guide
This guide describes how to use graphs to conduct performance trending, and how to compare multiple resource types in a single graph.

MonitorMagic Report Guide
Contains reference information on managing and creating reports, using subreports, tables and other report template elements.

MonitorMagic Agent Backup Guide
A quick reference on how to backup agent configuration files.

MonitorMagic Console Backup Guide
A quick reference on how to backup console configuration files.

Additional Documentation

How to find your license code
How to find the NETBIOS domain name on Windows NT4
How to find the NETBIOS domain name on Windows 2000 and 2003
All products - popup messages do not arrive on their destination