Manage Email Accounts with UMRA: Exchange

Manage Email Accounts in Exchange

Tools4ever's User Management Resource Administrator (UMRA) software has a direct connection with Exchange and can therefore manage email related entities. For example, UMRA can ensure that e-mailboxes for new employees are immediately available or perform an automatic name change (for instance a marriage) on the email account. UMRA then ensures that the name of the primary email address is changed to the new name and that the old name is added as alias to the new mailbox.

But UMRA offers even more:

Functional Mailbox

It is possible to create functional mailboxes in Exchange and to manage the access rights. In combination with the Self Service module of UMRA, an employee can request access to a functional mailbox. UMRA can grant this after the approval of the owner of the functional mailbox. On a periodic basis, UMRA can deliver an email to the owner of the functional mailbox with a list of all members. A link can also be delivered to the owner to allow them to remove members who should no longer have access to the mailbox. Through this Self Service component of UMRA, the organization can independently adjust rights and maintain compliance.

Distribution List Management in Exchange

UMRA automates the distribution list management process in Exchange. To do this UMRA uses information from Active Directory or the HR system. This way UMRA can automatically assign distribution list membership based on the role or title of the end users in the HR system. An employee of the financial administration is thus automatically a member of the distribution list "div financial administration". Besides regulating list memberships, UMRA can create, rename and delete distribution lists in Exchange based on the change in the HR system.

Mailbox Stores

UMRA can put a user in the appropriate mailbox store based on specific individual characteristics such as function and location. This allows a direct distinction between users who need a large amount of storage capacity, and users who require significantly less storage capacity. Also, a user can be assigned to an appropriate mailbox store based on the location, usually the nearest mailbox store. This is normally done to limit traffic on the network.