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UMRA: Manage User Accounts

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  • User Management Resource Administrator

What Can UMRA Identity and Access Manager Do for You?



UMRA (User Management Resource Administrator) is a complete User Management System. UMRA simplifies Active Directory Management across all your systems. Based on employee data in the HRM system, UMRA manages user account and authorization processes in Active Directory and adjacent systems. For a new employee UMRA creates an account and mailbox with proper access rights through RBAC on the first day of employment, while also creating accounts automatically in the other systems. Furthermore, UMRA allows the delegation of user account management tasks to others and creates a workflow for this. UMRA also allows user activity monitoring in support of compliance with laws and regulations such as HIPAA and SOX. Since UMRA offers LDAP support based on Open LDAP, it can also handle LDAP directory systems such as Novell eDirectory, Oracle Internet Directory and Apple Open Directory.

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Bring Your Own Device (BYOD) Security

Companies need solutions to effectively manage the BYOD devices as well as the user accounts for ensuring the security of their network. UMRA supports a mobile IAM solution to suite your needs.

Read more about Tools4ever’s BYOD Security.

Cloud Identity Management

User account management, data management and user activity monitoring has become even more complicated with cloud applications. UMRA allows you to easily manage user accounts in the cloud.


Read more about Tools4ever’s Cloud IaM.

Modular Implementation

Tools4ever uses a Modular implementation of UMRA's complete user management system and offers a massive database of predefined procedures. This allows our customers to see results within a few days and achieve an ROI in an average of 4 months.

Helpdesk Delegation
Delegate the role of managing user accounts with electronic forms to non-technical workers.
Automated User Provisioning
Automatic synchronization of user accounts in the HR system (such as SAP HR, PeopleSoft, Beaufort) and the user accounts on the network.
Downstream Provisioning.
Manage user accounts in 3rd party systems and applications, we offer more than 90 quick to implement connectors.
Workflow Management and Self Service
Using Workflow Management and Self Service to create a self service system where the employees of the organization create change requests while managers and IT staff approve the requests. Utilizing the defined rules, UMRA then automatically implements the changes in the network and other applications.
Role Based Access Control (RBAC)
Manage user accounts with the correct permissions for their position within the organization with Role Based Access Control.
  • More Information
  • Features
  • Benefits
  • System Requirements

Is the Management of User Accounts too Complex?

The complexity of user account management is directly proportional to the size of the organization in question. The larger the organization, the more complex the management of user accounts. Systems administrators face multifaceted procedures associated with user account management across numerous systems and applications deployed by multiple users and departments.

Complicated Processes

The multitude and variety of tasks it takes to manage user accounts makes it almost impossible to carry them out uniformly and securely. In addition, organizational changes are not always consistently reported to the IT department in a timely or accurate fashion, which complicates processes further.

Security Risk

On occasion, new employees have already started their duties prior to a user account being requested. There is no proper overview of the privileges and applications employees need to perform their duties effectively, or the overview is limited in scope. Although additional privileges and access to applications are requested, they are seldom assigned. Also, in some instances, when employees leave the organization, their user accounts are left active for months on end, creating a security risk.

Connection to HR System and Self Service

Tools4ever helps organizations streamline the procedures involved in network changes resulting from staff changes. To facilitate this, we offer a self-service system, workflow management and helpdesk delegation capabilities, integration with HR/SIS systems, and automated user provisioning.


User Activity Monitoring & Compliance

Tools4ever's user management system provides additional support for Autiting and Reporting to be compliant with laws and regulations in HIPAA and SOX.
Read more about user activity monitoring features.

Cloud Identity Management

UMRA makes it easy to manage user accounts in cloud applications and implement RBAC of the data.
Read more about cloud identity management.

Real Use Dashboard

Easily view application usage and license costs per department and/or employee.
Read more about Real Use Dashboard.

Active Directory / LDAP Tools

With UMRA, it is possible to automate the Active Directory Management process.
Read More about Active Directory admin tools.

Uniformity

Changes are implemented across various systems using electronic UMRA templates. Systems administrators and departments will no longer require direct access to sub-systems and applications. UMRA ensures that user accounts are always managed uniformly.

Direct Results/ROI

Tools4ever uses a modular approach and implementation allowing you to achieve results and an ROI in just four months. Read more on Return On Investment (ROI) automated user account management.

Privilege and Application Management

Implementing changes in Active Directory group memberships for authorization and application distribution purposes rank among the top 10 of the most frequent helpdesk calls. Tools4ever’s UMRA offers users the ability to record which authorizations and applications must be assigned to each job title or department. Using a sophisticated mechanism, exceptions can be added by the manager and/or requested by employees themselves.

Time and Cost Savings

Time and cost savings can be achieved by automating common actions such as creating, editing and deleting users. The organization will be able to implement changes quickly, while IT staff, who were previously burdened with user management tasks, can be assigned to more business-critical projects.

Increased Employee Productivity

Automation of the Active Directory management of user accounts with account management software ensures that employees can be productive far earlier. Without automated procedures, creating a new user account will take 20 minutes on average. With UMRA, this will only take 2 to 3 minutes. This also applies to editing, updating and removing user accounts. Users will have direct access to the relevant resources and are able to start work immediately.

Improved Service Levels

With UMRA, the helpdesk can perform user account management tasks independently, quickly and without errors. The form interface imposes few demands on the user account administrator. The organization will benefit from directly updated user accounts, while systems administrators can focus on more business-critical issues.

Quicker and More Exhaustive Audits

UMRA automatically logs all activities occurring in the network. This makes it possible to find out who has performed which action, at what time and at which location in the network. This detailed information is available for auditing and reporting purposes. This makes UMRA fully compliant with regulations including Sarbanes-Oxley, ITIL and HIPAA.

Enhanced Security

Using UMRA, it will no longer be necessary to assign admin rights to staff members charged with user account management tasks. Fewer privileges will be required, while helpdesk members are only allowed to perform the tasks for which UMRA has been configured. Direct access (e.g. through ADUC or NTFS) will no longer be necessary.

Software Requirements

Operating System Type Version
Windows 2000 32 bits SP3 or higher
Windows 2003 32 & 64 bits all versions
Windows 2008 32 & 64 bits all versions
Windows XP 32 & 64 bits all versions
Windows Vista 32 & 64 bits all versions

Minimal Hardware Requirements

Processor: Pentium III (Pentium 4 or higher recommended)
Memory: 512 MB RAM (1 GB or more recommended)
Hard disk space: 256 MB (1 GB or more recommended)

Depending on the exact configuration and used components the system requirements may vary.

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Free trial UMRA
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“With UMRA we have a set it and forget it system that takes care of it for us.”
Patrick Butler, North Hunterdon-Voorhees
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How Does UMRA Provisioning Work?
(UMRA Video)

Learn more

  • Screenshots
  • Animation
  • More than 90 connectors
  • ROI
  • Release notes
About Tools4ever
Tools4ever distinguishes itself through a no nonsense approach and a low Total Cost of Ownership. In contrast to comparable Identity Management solutions, Tools4ever delivers a complete solution in just weeks rather than months or years. Thanks to this approach, Tools4ever is one of the largest vendors in Identity & Access Management with more than 5 million managed user accounts. Tools4ever delivers a variety of software products and integrated consultancy services covering Identity Management and Access Management, such as User Provisioning, RBAC, Password Management, and SSO.
Software
User Account Management
Active Directory Management
Single Sign On Solutions
Password Management
Password Complexity
Password Synchronization
Cloud Identity Management
BYOD Security
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