TestimonialSSRPM has made the lives of our system administrators much easier by reducing the number of password reset requests tickets. In addition where once we only provided 8-5 m-f password reset services, users have been empowered to reset their own passwords without the need or delay for IT. Steve JenovaiCity of Aurora Read more... |
Support ServicesTools4ever’s support department is your single point of contact for support for using our software and resolving any issues. Our international network of offices can provide you with the option of purchasing 24-hour worldwide support (Contact your local office for details). All our support services are staffed by qualified Tools4ever support engineers. You can request support from us in several ways: by phone, email, our website or the Tools4ever Support Forum. Where required, our support engineers can also log in on your network using WebEx or TeamViewer to analyze and solve the problem independently using remote support. End-to-end supportOur support department supports our product’s functionality and its configuration for your network. In other words, Tools4ever provides end-to-end support. We will ensure that the software always functions optimally within your network. This eliminates the requirement for you to build up detailed product knowledge or carry out any system maintenance. |