Troubleshooting Error
Messages
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 Frequently
asked questions
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to the frequently asked questions section |
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How
do I solve...?
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| Q: |
Error finding LDAP name of
group '<DOMAIN>\CS716' (pre-Windows
2000 name). No results found searching
'LDAP://<DOMAIN>'. |
| A: |
User Management Resource Administrator
searches the Global Catalog for the LDAP
name of this group. Make sure the group
exists and the GC is updated before running
the project. |
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| Q: |
Error 3 writing export file
C:\<path>\<filename>.txt |
| A: |
Make sure the path of your export file
is correctly defined in the export variables
script action. |
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| Q: |
Error 2453 translating domain
name <DOMAIN> to LDAP format. Cannot determine
domain controller. |
| A: |
Make sure the domain can be contacted
using your DNS provider. |
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| Q: |
License violation error in
action 'Get user attribute (AD)'. Script
and session terminated. |
| A: |
User Management Resource Administrator
needs a valid license for all script actions
to execute. Some actions require an additional
license. Learn more... |
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| Q: |
Error 0X80072116
(8470) converting name 'JSmith @constellations.com',
from type 9 to 1 using binding type 1
(constellations.com). Cannot set input
name. Name translation: Could not find
the name or insufficient right to see
name. |
| A: |
When resolving the username, User Management
Resource Administrator fails to retrieve
the LDAP equivalent due to an additional
space in the name which is not allowed.
Make sure that when you are using names
for import jobs, that all leading and
trailing spaces are removed. You can
use the format variable action to perform
this operation. |
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| Q: |
Code 0x8000500d (20493) returned
getting LDAP attribute 'description' from
user object 'LDAP://CN=username,OU=TEST,DC=constellations,DC=com'.
No attribute found, no error due to specification.
The Active Directory property cannot be
found in the cache. |
| A: |
The attribute being searched for (description)
is empty or does not exist in the Active
Directory. This error can be expected and
the script can continue its operation. |
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| Q: |
Error 0X80072030 (8240) finding
AD account 'LDAP://CN=Name,DC=constellations,DC=com'.
Cannot bind to object. There is no such
object on the server. |
| A: |
The object being searched for (user account)
could not be found on the domain. Try specifying
a domain controller in the appropriate
script action or wait for the Active Directory
to synchronize. |
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| Q: |
Error 0X8007054B
(1355) finding AD account 'LDAP://CN=<FULL
NAME>,OU=TEST,DC=constellations,DC=com'.
Cannot bind to object. The specified
domain
either does not exist or could not be contacted |
| A: |
The Active Directory could not be contacted.
Check if your DNS provider has been configured
correctly and try to specify a domain controller
in the appropriate script action. As an
alternative, you can try to use the username
instead of the fullname to get a user account. |
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| Q: |
Error 0X80072030
creating AD account. Cannot access container
object
LDAP://<DOMAINCONTROLLER>/OU=Students,DC=constellations,DC=com.
There is no such object on the server. |
| A: |
The OU container could not be found,
check if the Organizational Unit exists
in the
Active
Directory. |
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| Q: |
Error 0X8007202F: Creating
AD user account in container/OU 'LDAP://<DOMAINCONTROLLER>/CN=Users,DC=constellations,DC=com'.
Cannot commit user 'John Smith' creation
process. A constraint violation occurred. |
| A: |
The Active Directory refuses to create
the user account based on a constraint
violation, meaning that certain attributes
rules are broken. Examples of these rules
are length limitations of certain attribute
fields, such as the MiddleName (Initials)
which can take only 4 characters. Also,
make sure that the country attribute consists
of the 2-character ISO code instead of
the full country name. |
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find what you were looking for?
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request form. |
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