Helpdesk scenario
In a helpdesk environment, the UMRA Forms client runs on a helpdesk computer. When a form is submitted by a helpdesk employee, the form and form input data is sent to the UMRA Service. The UMRA Service executes the script associated with the form. In a hybrid directory service environment, the script contains UMRA LDAP script actions to manage the LDAP directory service.

Figure 1: Network with helpdesk running UMRA Forms in a hybrid directory services network.
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