Upgrading from version 4.2

SpaceGuard SRM is a completely new SpaceGuard, therefore
all configuration information and disk quota settings
made in SpaceGuard 4.2 or before cannot be used with
SpaceGuard
SRM. Also, SpaceGuard 4.2 and SpaceGuard SRM license
code are not compatible. To use SpaceGuard SRM, you
will need new license codes, look here for
more information.

Quota and settings migration

SpaceGuard SRM 5.1 or later features a migration
wizard to import all SpaceGuard 4.2 quotas, auto-add
quotas, user and administrative actions and user
configured messages to SpaceGuard SRM. This migration
wizard will NOT delete any SpaceGuard
4.2 information in the migration process. The migration
wizard requires both the SpaceGuard 4.2 and SpaceGuard
SRM 5.1+ service to be installed on the same computer,
while the migration operation may be started from
a remote SpaceGuard SRM 5.1+ client. To run the migration
wizard:

1. Install the latest version (6.1 Build 1115) of
   the SpaceGuard SRM client software.


2. Install a SpaceGuard SRM service.


3. Choose File -> Import -> From SpaceGuard
   4.2...


4. Add the computer running a SpaceGuard 4.2 service
   (the SpaceGuard 4.2 service doesn't have to be
   running for the migration to work).


5. Choose the migration options. Tools4ever strongly
   recommends stopping the SpaceGuard 4.2 service
   and setting its startup type to "manual".
   The migration wizard enables this option by default.


6. Click Finish to start importing all SpaceGuard
   4.2 settings.


7. The migration may complete with one or more
   errors. SpaceGuard SRM produces a detailed import
   log located in the folder <COMPUTERNAME>_SG42
   inside the SpaceGuard SRM client program files
   directory. These errors may be due to inconsistencies
   in the original SpaceGuard 4.2 configuration
   files. Whenever such an error occurs in the "names.db" file,
   the corresponding alarm actions in SpaceGuard
   SRM will be filled with "(import error)".
   When the error occurs in the "spaceOb.db" file,
   the corresponding disk quota will be ignored.


8. Use the Quota overview on the target computer
   to verify the migration completion status.


9. Uninstall both the SpaceGuard 4.2 client and
   service by running the original SGNT.EXE setup
   file.


10. Do NOT remove the SpaceGuard 4.2 service account
    (default username: 'spaceguard') immediately
    after the migration process. When migrating,
    the SpaceGuard SRM disk quota engine needs this old
    service account to reset and update the access
    rights on all quota directories. When removing
    the old service account, please verify the engine
    completion status by checking the access rights
    on your quota directories.

For more information, please consult the SpaceGuard
SRM online
manual.

Upgrade pricing and support

SpaceGuard 4.2 and SpaceGuard SRM are separate products
and require different license codes to operate. All
existing customers with a valid maintenance contract
can upgrade to SpaceGuard SRM at no charge. If you
own SpaceGuard 4.2 but are not on support, you must
renew support in order to upgrade to SpaceGuard SRM
at no charge. To summarize,

Customers not on support

Customers on support	Free upgrade to SpaceGuard SRM, contact your local Tools4ever partner for new license codes.
Customers not on support will be required to upgrade, or buy the new product outright in order to receive license codes for SpaceGuard SRM.
We will provide support for SpaceGuard 4.2 until the end of 2004.