SRM11032003A: Outlook 2002 MAPI security

Problem

When sending MAPI email alarm actions using SpaceGuard SRM, the messages do not arrive while the profile has been configured correctly and works using Outlook. Also, when testing the MAPI email alarm action, the SpaceGuard SRM dialog box displaying the sending status stays on the desktop for a long time. What is wrong?

Cause

When using Outlook 2000 with the Email security patch or Outlook 2002, SpaceGuard SRM will encounter a blocking mechanism built by Microsoft to improve email security. Normally, this would result in a popup which can be acknowledged by the user working at the computer, but since the SpaceGuard SRM service handles the MAPI alarm actions, the popup will be not displayed and cannot be acknowledged.

Solution

The Outlook default automation security needs to be modifed for Outlook to automatically approve sending simple MAPI email messages used by SpaceGuard SRM:

1.	Download and run the ADMPACK.EXE file from this link (provided by Microsoft)
2.	Extract the contents of the file to <drive>:\ADMPACK
3.	Run regsvr32 <drive>:\ADMPACK\hashctl.dll
4.	Run regsvr32 <drive>:\ADMPACK\comdlg32.ocx
5.	Right-click on the file OutlookSecurity.oft and select "Open"
6.	In the "Select Folder" dialog, browse to Public Folders, All Public Folders and create a folder named "Outlook Security Settings" and click OK.
7.	Click the "Programmatic Settings" tab and enable the "Automatically approve" option for "When sending items via Simple MAPI".
8.	On the "Tools" menu, point to "Forms", then click "Publish Form".
9.	In the "Display name" field, type "Outlook Security Form", and make sure it is published in the "Outlook Security Settings" folder.
10.	Close the open window and choose NOT to save the document.
11.	Start Outlook, Click on dropdown arrow in the "New >" button on the toolbar and select "Choose Form" from the list.
12.	Browse to the "Outlook Security Settings" folder and select the "Outlook Security Form" form.
13.	Close the open window and choose "Yes" when asked for a save confirmation.

Outlook 2002 has now been configured for use with the SpaceGuard SRM MAPI alarm action. You can test this using the "Test" button in the MAPI email alarm action window in SpaceGuard SRM. © 2003, Tools4ever.