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Features - Monitoring

 
 

Agentless monitoring

MonitorMagic's unique architecture enables remote monitoring without the need to install an agent directly on the target computer. Without losing functionality, you can use all available monitoring capabilities using this concept.
 
 

n-tier agent deployment

Agent deployement, database placement and configuration is 100% flexible. You can choose to run an agent on a non-critical server and use it to monitor and manage 10 other critical servers remotely without installing any other software. You can also connect to local and remote databases from one or more MonitorMagic agents.
 
 

Built-in monitor policy editor

MonitorMagic features a built-in policy editor to edit monitor, rule and alarm definitions in an easy-to-use tree concept. All monitors can be grouped into policies for easy deployment and reconfiguration later on.
 
 

Drag-and-drop policy deployment

Policies containing one or more monitor, rule and alarm action definitions can be applied simply by dragging them onto a target computer in the network browse tree. A selectable MonitorMagic agent will then host and perform the monitoring on the destination computer.
 
 

Control center for easy agent browsing

The control center displays a list of all currently and previously connected MonitorMagic agents and their statistics, such as licensing mode, database configuration, computer name, # of alarm actions executed and more. Using the control center, you can quickly locate, assess and configure all MonitorMagic agents in your network.
 
 

Pre-configured policies for popular applications

MonitorMagic includes a collection of ready-to-use policies for popular business applications and hardware devices. All policies include pre-defined thresholds and common performance and error characteristics. More information on deploying MonitorMagic. Look here for new and updated MonitorMagic policies.
Active Directory BrightStor ARCServe 9 CPU Performance
Exchange 2000 Exchange 5.5 IIS 5.0
Internal Memory Health ISA Server 2000 McAfee NetShield 4.5
Network Services Health Norton AntiVirus Corporate 7.6 Printer Spooler
Report policy Security - Policy Change Security - Service Logon failure
Security - User Logon Failure SNMP examples SQL Server 2000
SQL Server 7.0 Veritas Backup Exec 8.x Veritas Backup Exec 9
Windows 2000 Terminal Services Citrix MetaFrame  
 
 

Customizable network browse tree

MonitorMagic includes its own network browse tree to quickly locate computers in your network for agent configuration or monitoring, both in NETBIOS and Active Directory environments. This tree can be modified to add computers using their IP address or NETBIOS name. This enables monitoring computers which have their browsing service disabled.
 
 

Extensive scheduling per monitor

Each monitor object can be scheduling independently of another. Also, each scheduling option can be tested to see if the schedule is correct for the future. You can also add exclusions to the standard monitor scheduling.
 
 

Event log messages

Monitoring support for standard Windows event logs such as the application, system and security log. This monitor type is able to crawl through event logs and filter by using event ID, severity, source, ID or message contents.
Monitor criteria:    
Category Description Event
Severity Source Time
 
 

Disk, share and directory information

Monitoring logical disk space and capacity is handled by the disk monitor. This monitor type can access all logical disks and retrieve disk space information, such as % free space, % used space and total capacity per disk. Share and directory monitoring, including file statistics such as the number of compressed or hidden files is handled by the integrated T4eDirSize plug-in.
Monitor criteria (disk):    
Capacity (MB) Directory name Disk name
Free space (%) Free space (MB) Used space (%)
Used space (MB)    
Monitor criteria (share and directory plugin):  
Total file size (bytes) Total file size (KB) Total file size (MB)
Total number of files Total numer of directories Total disk size (bytes)
Total disk size (MB) Total disk free size (bytes) Total disk free size (MB)
Archive file/directory count Compressed file/directory count Encrypted file/directory count
Hidden file/directory count Offline file/directory count Read-only file/directory count
System file/directory count Temporary file/directory count Search time
Error count    
 
 

Performance counters

Performance counter sets are application specific. Popular business applications, such as SQL Server and Exchange, install their own set of performance counters. Therefore, performance counters will reveal vital performance and availability information for both hardware and software components. The performance counter monitor can access any performance counter and get the value regardless of its type.
Monitor criteria:    
Instance Object Object-counter-instance
Suffix Value Value (text)
 
 

Service state information

Windows services are critical components for applications such as Anti-Virus and Backup solutions. If these applications' services are not running or do not respond correctly, the general performance and security of the entire network is in danger. The service monitor will detect malfunctioning services and restart them in a specific order if necessary. This is particularly useful when running Exchange, since its services have to be terminated and restarted in a specific order to get Exchange running again.
Monitor criteria:    
Executable Internal name Service name
Service state Startup account Startup type
State change Type  
 
 

System processes

All applications spawn processes into the computer's memory. By checking these processes, MonitorMagic can determine if an application is actually running and if its performance is on par. The process monitor can detect running processes and optionally delete them automatically, for instance if end-user applications such as KaZaA are not allowed to run on company desktops.
Monitor criteria:    
% Processor time Memory usage (KB) Process ID
Process name Running status Thread count
Time running    
 
 

TCP/IP devices/ports

MonitorMagic can check the state of all network TCP/IP connected devices using the ping method. Besides pinging, MonitorMagic is able to get response information from specific ports to see if the web or mailserver is still responding correctly.
Monitor criteria (ping):    
DNS name Error code Host
IP address NETBIOS name Packet size
Ping time-out Pings failed Pings received
Pings sent Response time Total pings failed
Monitor criteria (port):    
Host Connection time Connected host
Connected port Error code Error text
 
 

SQL query response

Using the integrated T4eSQL plug-in, you can connect to any ODBC compliant database, execute a custom query on any table and report back on its outcome and contents. You can process any SQL-statement (SELECT, UPDATE, REPLACE, etc.) including stored procedures. The result of the SQL-statement is send to standard output and can be captured by MonitorMagic. The statement also returns execution duration which can be used to monitor database response times.

Monitor criteria:
See Command line plug-in support
 
 

URL response time and header check

To verify the performance and availability of critical internet/intranet services, MonitorMagic can grab the contents of every URL (HTML/ASP/or any other server side scripting language) using custom parameters to determine if scripts or webpages are working correctly. MonitorMagic will return a response time to verify if customer can still access their pages on your server, and the header response code, to see if pages are missing (404) or contain script errors (500).
Monitor criteria:    
Header status code Page byte count (bytes) Response time (ms)
 
 

REXEC remote command execution

With Rexec it is possible to send every command to the standard rexec daemon running on Unix machines. The commands from Rexec are sent to the rexec-daemon running in the Unix environment. The rexec-daemon is a standard Unix process and can execute any Unix command. Output of the executed Unix command is sent to standard output and can be captured and parsed by MonitorMagic.

Using rexec is extremely powerful. You can run any command, search for strings in log files, query available disk space, start/stop processes, shutdown/restart remote computers, etc.

Monitor criteria:
See Command line plug-in support
 
 

SNMP Get

By supporting the universal cross-platform SNMP protocol, MonitorMagic dramatically widens the range of supported devices and applications. Virtually every operating system and network connected device can be monitored, ranging from Cisco routers and switches to UNIX, Novell, AS400 and much more.
Monitor criteria:    
Data calculated interval Data calculated value Data calculation mode
Data object 1 to 8 Description object 1 to 8 Host agent
Object count Object identifier 1 to 8 Retry count
SNMP community Timeout (ms)  
 
 

SNMP Trap

By supporting the universal cross-platform SNMP protocol, MonitorMagic dramatically widens the range of supported devices and applications. Virtually every operating system and network connected device can be monitored, ranging from Cisco routers and switches to UNIX, Novell, AS400 and much more.
Monitor criteria:    
Agent address Community Enterprise
Generic trap type Last trap time Source address
Specific trap type Trap agent time reference Trap data object 1 to 8
Trap data oid 1 to 8 Trap text data  
 
 

File analysis and characteristics

Lots of popular applications such as backup and web server software use clear-text files to store log messages. These log messages can contain vital information related to application performance and stability. The file monitor can check all file types for size, contents, attributes, timestamps and more.
Monitor criteria:    
Age most recent file (sec) Age oldest file (sec) Content
File access time File accessed File attributes
File changed File count (wildcards) File creation time
File name(s) File size (bytes) File path(s)
 
 

Cluster resources

An industry standard solution for improving performance and stability of computer systems is to cluster them together. MonitorMagic can extend clustering techniques by accessing both the cluster as a single computer or individually monitor the cluster's nodes.
Monitor criteria:    
Cluster Group Node
Resource Resource moved Resource state
Resource type    
 
 

Command line plug-in support

The ultimate achievement in flexibility. Are you using batch files, scripts or other small utilities for a specific monitoring purpose? Continue using these tools, and, even better, add scheduling and database storage by integrating them into MonitorMagic. The command-line monitor can take any command as input and grab its results from the screen. MonitorMagic comes with 2 free commands, t4ePortping (TCP/IP port monitoring) and t4eWebping (see if URL's are responding correctly).
Monitor criteria:    
Arguments Command Commt in (option)
Default text Exit code Output
Output (limited) Output analysis flags Output character count limit
Output value (number) Output value (text) Reference text
Reference text offset position Runtime (ms) Runtime (sec)
Standard execution flags Start in Text position
Timeout (sec)    
 
 

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