Identity Management Solutions in Government
User account management is becoming increasingly complex. This trend is also visible in federal, state and local government agencies. When employees leave an organization frequently their user accounts will continue to exist. It can also occur that the names of employees are misspelled or there will be recurring changes in group memberships. In some cases, employees have to log in on seven or more different applications and forgotten password must be reset. Keeping track of all these user accounts is a time-consuming affair for system administrators. Fortunately, many of these tasks can now be automated or delegated to other departments with user account management software.
Identity and Access Management solutions offers help with user account management across the organization. This solution is centered around the HRM system used by the organization (e.g. ADP or PeopleSoft). After all, the HRM system will already contain all the relevant and current employee details. Tools4ever’s User Management Resource Administrator (UMRA) ensures that the data from the HRM system is automatically made available in Active Directory, Exchange, NTFS, directory, GroupWise or OpenLDAP, as well as in systems such as Naviline, TrackIt, PlanOn, etc. Added to which, recurring activities like the resetting of passwords can be delegated to a service desk in a secure manner.
"Toos4ever has a great sales and support team. They listen to what their client needs and work out a plan to implement those needs. The support service is quick and responsive. They assist us when needed to tackle any issues or concerns with their product we have in our working environment. We are using SSRPM and UMRA. Affordable and very professional. I am confident in their abilities to work in an enterprise level IT environment."
-Government of the Northwest Territories