Frequently
Asked Questions
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 Troubleshooting
Error Messages
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to the Knowledge Base |
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General
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| Q: |
How does User Management
Resource Administrator relate to UserManagemeNT? |
| A: |
User Management Resource Administrator
is a completely new product, and is very
much different from UserManagemeNT in terms
of capabilities and usage. Learn more... |
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| Q: |
Can I use my configuration
files from UserManagemeNT in User Management
Resource Administrator? |
| A: |
No, since User Management Resource Administrator
is a completely different product based
on a new architecture, migration of configuration
files is not supported. Contact
Tools4ever support for assistance on converting your
configuration. |
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| Q: |
I only see import-related
functionality in User Management Resource
Administrator, where are Professional and
Delegation from the previous UserManagemeNT? |
| A: |
User Management Resource Administrator
features complex user resource management
in a new visual scripting interface. Features
comparable to the Professional and Delegation
offerings will be implemented in future
versions. |
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| Q: |
Does User Management Resource
Administrator support Windows NT4? |
| A: |
Yes, User Management Resource Administrator
supports Windows NT4 workgroups and domains.
However, the application must run on a
Windows 2000, XP or 2003 computer to operate
correctly due to Active Directory support. |
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| Q: |
Does User Management
Resource Administrator support Exchange
5.5? |
| A: |
No, User Management Resource Administrator
does not support Microsoft Exchange 5.5.
Since Microsoft is going to cancel support
for Exchange 5.5, we have decided to
concentrate on Exchange 2000 and 2003
support. UserManagemeNT 5.x fully supports
Exchange 5.5, Tools4ever recommends using
this version if needed. |
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| Q: |
Can I use license
codes from UserManagemeNT in User Management
Resource Administrator? |
| A: |
No, User Management Resource Administrator
has a new licensing model and uses different
license keys. Learn more... |
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| Q: |
I have purchased UserManagemeNT,
can I upgrade to User Management Resource
Administrator for free? |
| A: |
That depends on whether you have purchased
the Import module or a combination of modules
including the Import module, and you are
currently on support. Contact
Tools4ever for more information. |
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Usage
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| Q: |
I don't want to use
the username generation, can I directly
import the usernames from my CSV file? |
| A: |
Yes, using this
name generation method,
you can disable the username generation
and map the username directly onto a column
in your CSV file. Open the name generation
properties, and import the downloaded
file. |
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How-To's
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