Features - Actions

Custom scheduling and delay

Every notification type supports custom scheduling and delay settings. These settings include trigger delay, trigger handling when actions fail and repetition.

Escalation

All alarm actions can be escalated. MonitorMagic executes an alarm action, for instance an e-mail message. If the recipient doesn’t respond within a set period of time, MonitorMagic can escalate the incident by executing other alarm actions, such as a e-mail message to management staff or an SMS message to the network administrator’s mobile phone.

Custom keywords

For flexible alarm action configuration, you can maintain your own set of keywords and define these globally per agent. Once the alarm action is processed, these keywords will be specified by the service. This will save you lots of configuration time when for instance email notifications should be sent to different staff every week. Just change one keyword and all email addresses in all your alarm actions will be updated automatically.

Start or Stop services with cascade

When an application has failed and a service has suddenly stopped or crashed, MonitorMagic can start or stop individual or multiple services. While Windows doesn't care for application specific service dependencies, you can have MonitorMagic (re)start multiple services using a specified sequence. Take Exchange for example: it requires its Directory Service to be started before any other service. In this case, MonitorMagic will automatically stop all services, start the Directory Service first, then start all others usign a 5 second delay to insure all application components are initialized correctly.

Terminate processes

MonitorMagic can terminate processes (applications) running on a target computer. You can even use MonitorMagic to automatically detect programs you don't want your employees to run, like KaZaA or other MP3 file sharing applications, and terminate them immediately. Also, you can use this to avoid locked applications by Dr. Watson and have its popup terminated before restarting the application.

Command line, script and batch file execution

MonitorMagic can execute a batch file or script as an alarm action. This can be any kind of custom or third-party utility. This makes MonitorMagic extremely flexible to setup, as all commands including any keyword or parameter are supported. Use simple batch files to delete files or even execute complex scripts based on the outcome of monitoring results.

Shutdown / reboot computers

MonitorMagic is able to reboot and/or shutdown computers as an alarm action, for instance when a critical incident has occurred and the application cannot be restarted without rebooting.