Features - Notifications |
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 Custom scheduling and delay
|
| Every notification type supports custom scheduling
and delay settings. These settings include trigger delay,
trigger handling when actions fail and repetition. |
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Escalation |
| All alarm actions can be escalated. MonitorMagic executes
an alarm action, for instance an e-mail message. If the
recipient doesn’t respond within a set period of
time, MonitorMagic can escalate the incident by executing
other alarm actions, such as a e-mail message to management
staff or an SMS message to the network administrator’s
mobile phone. |
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Custom keywords |
| For flexible alarm action configuration, you can maintain
your own set of keywords and define these globally per
agent. Once the alarm action is processed, these keywords
will be specified by the service. This will save you
lots of configuration time when for instance email notifications
should be sent to different staff every week. Just change
one keyword and all email addresses in all your alarm
actions will be updated automatically. |
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Popup messages |
| Sends a standard popup message to a computer or a user
notifying the status of the incident. The contents of
popup messages can be configured using keywords containing
status information. |
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E-mail messages |
| Like the popup messages, e-mails can be configured
to show relevant status information. |
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Pager
and SMS messages |
| MonitorMagic supports sending pager and/or SMS messages
to all devices and operators worldwide. The contents
of these messages can also be configured like the popup
messages. MonitorMagic's pager support doesn't rely on
email support by its provider, it has its own built-in
protocols and connection software to directly communicate
to any local provider worldwide. |
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Log event |
| MonitorMagic can write an event to the event log of
a computer, storing the status of an incident. When integrating
MonitorMagic with other applications, these applications
can receive status information through these log events. |
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SNMP traps |
| MonitorMagic can send messages to other computers in
the form of an SNMP trap. These SNMP traps can be received
by computers running operating systems other than Windows
NT/2000. For instance, when integrating MonitorMagic
with a central, enterprise management consoles (like
HP OpenView, IBM Tivoli or CA UniCenter), MonitorMagic
can send messages directly to that application. |
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